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Member Handbook

Health Services for Children with Special Needs (HSCSN) is proud to be the health plan chosen by the District of Columbia to manage the special health care needs of children and young people.

We offer a network of exceptional providers and services to keep our members healthy, safe and strong. Our goal is to make sure your experience with HSCSN is a positive one, with each visit, every time.

The member handbook explains how HSCSN works. It also tells you where to go for more help if you need it. Please read it carefully. We want you to get the most out of your benefits.

Download the Member Handbook in English [PDF - 5.77 MB]

Download the Member Handbook in Spanish [PDF - 1.45 MB]